FAQ

What are Classes?

Classes can be scheduled and purchased individually online and paid via credit card. It can also be paid for using credits from previously purchased packages (similar to gift cards or gift certificates).

What are Packages?

Packages are a way to buy into a series of group classes at a discounted cost. Once purchased, you can use “credits” from the package to register for regular classes.

How Can I Book A Class?

To book a class, simplfy follow the steps below:

1. Visit the Schedule page.
2. Choose a Class
3. Select a Date
4. Choose Time Period from the dropdown menu
5. Click Add to Cart button
6. Click View Cart button and review the cart contents
7. Click Proceed to Checkout button
8. Fill up the check out form and click the Place Order button

Upon clicking the Place Order button, you should receive a series of email for additional information or confirmation.

What is the Difference Between Packages and Classes?

Classes are scheduled workouts that you can sign up for and pay. Packages are similar to gift certificates or store credits that you can buy which you can then use to pay for a class or classes.

Please remember that you can only use a package based on what type of class it is assigned to. Pilates packages are for Pilates Classes only and likewise Yoga Packages are for Yoga and/or Meditation classes only. Packages are not allowed to be used to buy other packages.

How Do I Pay for a Class?

There are two types of payment – (1) you can pay using your credit card and (2) pay for classes with packages (coupon / store credits).

After selecting the class you want to attend, just simply click the “Proceed to Checkout” button, fill up the form, pay either using your credit card or package, then click on the Place Order button.

Using Package to Book a Class

1. Login to your account (assuming you have one) OR
2. Check your email to see your coupon code
3. Pick a class. Note: You can only pay for classes corresponding to the package you purchased, for example, Pilates packages will only work on Pilates classes.
4. View your cart
5. Add the coupon code into the coupon code textbox
6. Check to see if your have enough to zero your balance out
7. Complete the form and click the Place Order button

How long does a package last once purchased?

As stated in our Return Policy page, all packages are to be used within 120 days upon purchase after which any unused credits in the package will be forfeited.